Change services, area, hours, policies, FAQ, booking link, and customer intake rules in the dashboard.
Help
Run the customer inbox.
Use the authenticated dashboard to manage business facts, agent prompts, tools, and schedules. Email stays focused on customer work, private draft review, and owner digests.
Your business controls.
Sign in with a one-time email code. Every saved change updates the live agent configuration.
Approve every draft, or auto-send grounded routine replies while sensitive messages stay in review.
Enable or pause a daily owner digest of pending, sent, ignored, and failed replies.
Create named agents, refine their instructions and sources, and control tool access separately.
Keep your mail host and forward only the customer address InboxAI should receive.
Run an agent now or create an hourly, daily, weekly, or carefully bounded custom schedule.
Open the dashboard to edit an agent prompt, its knowledge sources, or enabled tools at any time.
Reply SEND <token> to deliver an approved customer response. Reply IGNORE <token> to discard it.
Auto-routine covers grounded services, hours, service-area, and booking questions. Pricing, complaints, refunds, cancellations, emergencies, legal or safety issues, attachments, automated senders, and uncertain drafts always require review.
Pausing a schedule keeps its configuration. Deleting an agent pauses schedules that depend on it.
Where InboxAI fits.
One forwarding rule brings in customer mail; explicit reply modes and escalation rules keep the owner in control.
Customers continue writing to the business address they already know.
The business forwards that one address to its private InboxAI alias.
Routine answers can auto-send; anything sensitive or uncertain becomes a private owner approval.
Examples